From the library

There are many publications which relate to private service, luxury living, luxury products and the experiences of those who work or have worked in private service. All are worthwhile reading. Knowledge is valuable and we encourage our students to absorb all they can. Listed are some books we recommend, including the most recent books by Marea Stenmark who is our trainer in communications. There are many more books which are interesting and informative reading for butlers and for further suggestions you can email info@australianbutlers.com

Butlers and Household Managers, 21st Century Professionals – Steven Ferry
A To Z Of Communication* – Marea Stenmark
Penguin Book of Etiquette – Marion von Adelstein
Insiders Guide to Household Staffing – David Gonzalez
Hotel Butlers the Great Service Differentiators – Steven Ferry
Achieving Excellence in Guest Service – Josephine Ive

*To purchase books by Marea Stenmark, fax enquiries to +61 2 93574734